Privacy Policy

Last updated: [Date]

Who We Are

This website is operated by [Business Name] (“we”, “us”, or “our”).

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

• Email: [Email Address]
• Address: [Business Address (if applicable)]

How We Collect Personal Data

We collect personal data when you:

• Contact us using our contact form.
• Visit and use our website.
• Consent to analytics cookies (where applicable).

Personal Data We Collect

Information You Provide

When you submit our contact form, we may collect:

• Your name
• Your email address
• Any information you choose to include in your message

We use this information only to respond to your enquiry or provide the information or services you have requested.

Automatically Collected Information

When you visit our website, we may collect technical information including:

• IP address (processed by Google Analytics in accordance with its settings)
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referring website

Where required by law, this information is collected only after you have consented to analytics cookies.

Our Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:

Contact Form Enquiries

Legitimate interests (Article 6(1)(f))

We process your personal data to respond to your enquiries and communicate with you.

Where your enquiry relates to entering into a contract or requested services, processing may also be necessary for taking steps prior to entering into a contract (Article 6(1)(b)).

Website Analytics

Consent (Article 6(1)(a))

Where analytics cookies require consent under UK privacy laws, we only collect analytics data after you have given your consent through our cookie banner. You may withdraw your consent at any time by changing your cookie preferences.

Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our website and to improve its performance.

Google Analytics may collect information such as:

• Pages viewed
• Time spent on pages
• Device type
• Browser information
• Approximate geographic location
• Website interactions

Google may process this information on our behalf. More information is available in Google’s Privacy Policy: https://policies.google.com/privacy

Cookies

Our website uses cookies that are:

• Necessary for the operation of the website.
• Used for analytics (subject to your consent where required).

You can manage cookies through your browser settings or by adjusting your preferences using our cookie consent tool.

How Long We Keep Your Data

We retain contact form submissions only for as long as necessary to respond to your enquiry or meet legal or administrative obligations.

Analytics data is retained according to the retention settings configured within Google Analytics.

Sharing Your Information

We do not sell your personal data.

We may share your information with trusted service providers who help us operate our website, including:

• Our website hosting provider.
• Google Analytics.

Where personal data is transferred outside the United Kingdom, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK GDPR.

Your Rights

Under the UK GDPR, you have the right to:

• Request access to your personal data.
• Request correction of inaccurate personal data.
• Request erasure of your personal data in certain circumstances.
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Withdraw consent at any time where processing is based on consent.
• Request data portability where applicable.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

You can find more information at: https://ico.org.uk

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.